Global Spectrum, the facility managers of Historic Boardwalk Hall and the Atlantic City Convention Center, revealed increased progress for both venues during the organization’s first full year of management.

According to Fran Rodowicz, general manager, the company increased the amount of activity, created new affordable labor agreements, improve the technology infrastructure, raised customer service scores and more. Global Spectrum took over the facilities, owned by Casino Reinvestment Development Authority on Jan. 1, 2014.  

“By collaborating with our client CRDA—and local partners ACA and Meet AC—we were able to increase business for both venues and for the Atlantic City region,” says Rodowicz.

Highlights of the company’s first year include:

  • An increase in business at both facilities
  • New labor agreements with unions
  • Smart City, Global Spectrum’s partner, introduced technology and communications that improved the facilities’ infrastructure
  • Improved customer service scores
  • Raised money for nonprofits within the community
  • Created a new website
  • Increased group sales by 101 percent
  • Reached a client return rate of 65 percent.

Global Spectrum is expected to host more concerts at Boardwalk Hall during the first quarter of 2015 than in any other year sine the renovation in 2002.

“We are certainly very pleased with the professionalism, expertise and impressive results that Global Spectrum has produced for us this year,” says John Palmieri, CRDA executive director.  “I am excited for all of the wonderful events that are coming to Atlantic City in 2015 as our partners at Global Spectrum continue to market our two state-of-the-art facilities.”

Groups and leisure travelers can now book stays and gatherings at Utah’s Pendry Park City, located in the heart of Canyons Village at Park City Mountain and set to open in winter 2021/2022. The ski-in/ski-out resort and residences is the first mountain resort for Pendry Hotels & Resorts and will provide easy access to the largest ski area in the nation with more than 7,300 acres of skiable terrain. 

 

Recipient of the World’s Leading Luxury Train title from the 2020 World Travel Awards, Rocky Mountaineer launched its first-ever excursion in America’s Southwest on Aug. 15, 2021. Rockies to the Red Rocks is a two-day route that winds alongside rivers and through canyons and mountains between the vibrant city of Denver, Colorado and the red rock formations of Moab, Utah.

 

Pop-up glamping experiences also are a truly distinct option for groups.